Privacy Policy
Chin Collective
Chin Collective (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, store, and share your information when you attend or interact with Chin Collective events across Australia.
1. Information We Collect
We may collect personal information when you:
Purchase tickets to our events
Register for updates, competitions, or promotions
Communicate with us via email, phone, or social media
Enter our venues or participate in surveys or feedback forms
This information may include:
Name, email address, phone number, postal address
Ticketing and payment details
Marketing and communication preferences
Event attendance and participation details
Any other information you choose to provide
2. How We Use Your Information
We use your personal information to:
Process ticket sales and provide entry to events
Communicate important event updates, changes, or safety notices
Respond to customer service requests
Improve our events, services, and promotions
Provide marketing communications about upcoming Chin Collective events (if you have opted in)
Comply with legal and regulatory obligations
3. Sharing Your Information
We may share your personal information only with trusted third parties, including:
Ticketing and payment processing providers
Event venues and security providers (for entry and safety purposes)
Marketing and communications service providers
Government authorities or regulators where required by law
We will never sell your personal information to third parties.
4. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Data may be stored electronically with secure systems, accessible only to authorised personnel.
5. Marketing Communications
If you subscribe to our mailing list or opt-in during ticket purchase, we may send you information about Chin Collective events and promotions. You may unsubscribe at any time by following the link in our emails or contacting us directly.
6. Your Rights
Under the Privacy Act 1988 (Cth), you have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications at any time
7. Cookies & Digital Data
Our websites and ticketing platforms may use cookies or tracking technologies to improve your experience, analyse usage, and deliver relevant advertising. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be published on our official channels and apply from the date of publication.
